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Safety Tips After the Storm

Storm damage in Florida. Queen palm fallen on roof of house. released September 2, 2016 | Gulfstream

The storm has passed.  Of course, you want to begin cleaning up and getting things back to normal again, but there are a few things to keep in mind before you start, most importantly, your safety.

  • Stay tuned to the local news for important announcements, bulletins, and instructions concerning the storm area. They will inform you of medical aid and other forms of assistance, such as food, water, and shelter.
  • Do not touch downed power lines or objects in contact with downed lines. If there is flooding present in your house, do not turn the power back on.
  • If it is dark when you are inspecting your home, use a flashlight. DO NOT use matches until all gas lines are checked for leaks.
  • It is a good idea to have professionals/licensed contractors inspect your home for damage and to help in repairs. This includes electricians, plumbers, roofers, and professionals to inspect gas lines.
  • Document and take pictures of any and all damage to your home before any repairs are started. If you have pictures of your house from before the storm, those are good to submit to the insurance company as well.
  • If there are immediate repairs (after they are documented), make sure to keep your receipts; this also pertains to purchasing replacement items. Make a copy of all of your receipts before submitting them to your insurance company.
  • Contact our claims department at 866.485.3004 to file a claim, We are here to answer any questions you may have, whether it is regarding making the claim, the repairs process, or how to find the right contractor. Make sure to have your policy number handy when you call.
  • When possible, get multiple quotes for repair work and replacement cost estimates on any items that were damaged during the storm and give them to your claims adjuster.
  • After you choose a contractor,  request a copy of their state license and insurance, driver’s license number and their vehicle’s license plate number.

Click here for a copy of Assignment of Benefits Facts. Good information to read before hiring your contractor.

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Address for Gulfstream policy payments
& correspondence:

P.O. Box 100248
Columbia, SC 29202-3248

Customer Service: 866.485.3004, option 4
Insurance Claims: Flood Claims 877.254.6819 All other claims 866.485.3005

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